Terms of Use

Welcome to Ivy & Oak Health. By accessing or using this website, you agree to these Terms of Use.

General Information

This website provides general information about Ivy & Oak Health, our healthcare services, and educational topics. Website content is not a substitute for individualized medical advice, diagnosis, or treatment.

No Provider-Patient Relationship

Browsing this website, reading educational content, or submitting a general inquiry does not by itself create a provider-patient relationship. A provider-patient relationship is established only after appropriate registration, consent, clinical evaluation, and acceptance for care.

Emergencies

This website and its contact methods are not intended for emergency care. If you believe you are experiencing a medical emergency, call 911 or go to the nearest emergency department.

Telehealth

Telehealth availability depends on the patient's physical location at the time of care, professional licensing requirements, clinical appropriateness, and applicable law. Telehealth is not appropriate for every condition.

Medical Information and Treatment

Information about medications, hormone therapy, weight management, laboratory testing, supplements, peptides, or other therapies is educational only. Treatment decisions are individualized after an appropriate clinical evaluation. No particular treatment, prescription, laboratory result, or outcome is guaranteed.

Third-Party Services

This website may link to independently operated patient portals, laboratories, pharmacies, scheduling services, payment processors, or other websites. Their terms, privacy practices, accessibility, availability, and security may differ from ours.

Intellectual Property

Unless otherwise stated, original text, graphics, logos, branding, and educational materials on this website are owned by or licensed to Ivy & Oak Health and may not be reproduced for commercial use without permission except as permitted by law.

Website Availability and Accuracy

We may update, suspend, or change website content at any time. Medical knowledge, laws, services, and pricing change over time, and we do not guarantee that all website information will always be complete or current.

Limitation of Liability

To the fullest extent permitted by applicable law, Ivy & Oak Health is not responsible for losses arising solely from reliance on general website information or from use of independently operated third-party services. Nothing here limits rights or responsibilities that cannot legally be limited.

Changes

We may revise these Terms of Use. The current version will be posted here with its effective date.